Privacy Protection

Privacy Policy
Your data Fully Secured

At bit baji, the security of your personal information is our top priority. Read this privacy policy to understand how we collect, use, and protect your data.

Last Updated: January 2026

Welcome to the bit baji Privacy Policy. We are the platform trusted by millions of players across Bangladesh, and the foundation of that trust is our commitment to your personal data. This privacy policy will clearly explain what information bit baji collects, why we collect it, how it is stored, and under what circumstances it may be shared.

By using the bit baji website or mobile app, you are considered to have agreed to this privacy policy. Please read it carefully before registering.

Important note

This privacy policy applies to the bit baji platform only. Third-party websites and apps are governed by their own respective policies.

01How We Collect Information

Bit baji collects user information through several methods. Each method is fully lawful and used solely to improve your experience. The key data collection methods we use are described in detail below.

When you create an account on bit baji, make a deposit, contact customer support, or play any game, certain information is naturally generated and stored in our system. This data is used directly to keep your account secure and improve the quality of our service.

  • Information is collected directly through the registration form.
  • Technical information is recorded automatically while using the platform.
  • Transaction-related information is collected via payment processors.
  • What you share in customer support chat is recorded and stored.
  • Browsing behavior is recorded through cookies and similar tracking technologies.

02Types of data collected

Bit baji collects only the information that is necessary — nothing more. The table below clearly shows what types of data are collected and what each is used for.

Types of Information Example Purpose
Identity Information Name, date of birth, NID number KYC Verification
Contact Information Mobile number, email address Account communications
Financial information BKash/Nagad number, bank details Payment Processing
Technical Information IP address, device model Security Verification
Gaming Information Betting history, wins/losses Service Improvement
Browsing Information Page visits, session duration Experience improvement
We never collect

Your password, full card number, and bank account PIN are never stored on our servers. Payment information is processed directly through an encrypted payment gateway.

03Purpose of Data Use

Bit baji uses your information only for specific, legitimate purposes. We believe responsible data use is what makes a safe and enjoyable gaming experience possible. Under our privacy policy, your data is never used beyond the purposes outlined below.

  • For account creation, verification, and management.
  • To securely process deposit and withdrawal transactions.
  • To provide customer support and resolve issues.
  • To improve platform performance and enhance the gaming experience.
  • To prevent fraud, money laundering, and unauthorized access.
  • To inform you of relevant promotions and bonus offers (subject to your consent).
  • To meet legal obligations and regulatory requirements.

You may withdraw your consent for marketing communications at any time. Notification preferences can be updated directly from your account settings.

04Sharing Information with Third Parties

Bit baji never sells your personal data. However, limited information may be shared with trusted partners to operate our services. Any such sharing is always governed by our privacy policy and strict contractual obligations.

  • Payment Processors: Only the information necessary to complete transactions is sent to payment gateways such as bKash, Nagad, Rocket, and others.
  • Technology Service Providers: Hosting, analytics, and security providers may access limited technical data.
  • Law enforcement agencies: We are required to provide information to the relevant authorities when ordered by a court or required by law.
  • Advertisers: Your personal information is never sold or shared with any third-party advertisers.
Strict prohibition

Bit baji does not sell or rent your personal information to marketing companies, data brokers, or any unauthorized third parties. This is a core principle of our privacy policy.

05Cookies & Tracking Technologies

Bit baji's website and app use cookies and similar technologies. Cookies are small data files stored on your device that help make your browsing experience smoother. Full details on how we use cookies under our privacy policy are provided below.

  • Essential cookies: These are essential for maintaining login sessions and ensuring security.
  • Performance Cookies: Used to understand which sections of the site are most frequently visited.
  • Functionality Cookies: Helps remember your language preference and settings.
  • Analytics cookies: Used to analyze user behavior and improve our services.

You can disable cookies from your browser settings. Keep in mind that disabling certain essential cookies may limit platform functionality and cause issues with logging in.

06Data Storage & Security

Bit baji uses industry-standard data protection technology. All information stored on our servers is secured with industry-grade encryption, and only authorized personnel can access your data when strictly necessary — and every such access is logged.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Both physical and logical security layers are in place at our data centers.
  • Passwords are stored in hashed form — no staff member can view them.
  • Regular security audits and penetration testing are conducted.
  • After account closure, certain data may be retained for up to 5 years as required by law.
In the Event of a Data Breach

In the event of a data security breach, we will notify affected users and the relevant authorities within 72 hours.

07Your Rights

Under the bit baji privacy policy, you have important rights over your own data. These rights give you control over your information and ensure we are handling it responsibly.

Right to Know

You can submit a request to find out what information we hold about you.

Right to Correction

You may request corrections to any inaccurate or incomplete information.

Right to Deletion

You may request deletion of your data under certain conditions.

Right to Portability

You can request a copy of your data at any time.

To exercise these rights, please contact customer support. We will respond to your request within 30 business days.

08Children's Privacy

Bit baji strictly prohibits account registration by anyone under the age of 18. Our platform is intended for adults only, and we actively avoid collecting information from minors.

Strict age verification

Age verification is mandatory at registration. If we discover that an account was created by someone under 18, that account will be immediately closed and any collected data will be deleted.

09Policy Updates

Bit baji reserves the right to update this privacy policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, you will be notified via SMS to your registered mobile number or through an in-app notification.

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

10Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. The bit baji dedicated privacy team will handle your matter with the attention it deserves.

  • Email: [email protected]
  • Live Chat: available 24/7 on the platform
  • Response Time: Within 24–48 Hours
Security Certificate
SSL 256-bit
Encrypted connection
Licensed
International gaming license
No data sales
Your data is never sold
18+ Policy
Strict age verification
Support
Why bit baji is trusted

Your Privacy Our Priority

End-to-end encryption

Every transaction and data transfer is protected with 256-bit SSL encryption. There is no opportunity for data theft — this is a cornerstone of the bit baji privacy policy.

No Sale of Data

Bit baji never sells your personal data to third parties. Our privacy policy makes this a legally binding commitment.

Your control

You can request to view, correct, or delete your data at any time. bit baji always respects your control over your own information.

Limited Access Policy

Only authorized staff can access data, and only for specific purposes. Every access is logged and regularly audited.

Marketing Opt-Out

You can opt out of promotional communications at any time. Updating your notification preferences in your account settings is quick and takes effect immediately.

Transparency Policy

The bit baji privacy policy is written in plain, straightforward language so every user can fully understand it. No hidden terms or complex legal jargon.

Privacy Policy FAQ

No, bit baji never sells your personal information. Our Privacy Policy explicitly prohibits this. Your data is used solely for service delivery and security purposes.

Your data is retained while your account is active. After account closure, certain data may be kept for up to 5 years in line with legal obligations. After that, your data is securely deleted.

Analytics and marketing cookies can be turned off. However, disabling essential cookies related to login and security may affect your ability to sign in to the platform properly.

You may request data deletion by contacting customer support via live chat or email. Data not subject to legal retention requirements will be deleted within 30 business days.

You will be notified of significant changes via SMS or in-app notification. The "Last Updated" date at the top of this page will also change. We recommend checking this page regularly.
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